LG Washing Machine Vibrating Excessively
Check shipping bolts on a recent installation, redistribute the load and ensure all feet are level on a stable floor (about 5–30 minutes).
Fault description
The washer moves or vibrates more than expected.
Check shipping bolts on a recent installation, redistribute the load and ensure all feet are level on a stable floor. Unplug before accessible checks and never open appliance panels.
Causes
- Shipping bolts or packing remain — Check this only through external, user-accessible steps in the correct model manual.
- Unbalanced or unsuitable load — Check this only through external, user-accessible steps in the correct model manual.
- Washer not level — Check this only through external, user-accessible steps in the correct model manual.
- Internal suspension or mechanical fault — Check this only through external, user-accessible steps in the correct model manual.
Step-by-Step Fix
- 1
Stop safely
Pause the programme, wait for the drum to stop and do not force the door.
- 2
Check external conditions
Check shipping bolts on a recent installation, redistribute the load and ensure all feet are level on a stable floor.
- 3
Follow the exact LG manual
Use the model number and perform documented user checks only; dismantle nothing and measure no electricity.
- 4
Make one controlled test
Test once only without leakage, burning smell, smoke, abnormal heat, electrical fault or severe scraping noise.
- 5
Arrange LG service
Stop if the issue returns or the heater, motor, pump, sensor or internal mechanics are suspected.
When to call a service technician
Arrange authorised LG service if the problem remains after external checks, if the drum does not move normally or if the heater, motor, pump, sensor, electronics or mechanics are suspected.
Unplug immediately for water near electricity, burning smell, smoke, sparks, abnormal heat, tripped protection or severe grinding or scraping.
Prevention
Follow load limits, mix large and small items, empty pockets, dose correctly and keep external hoses and user-accessible filters clean as the manual specifies.
Keep the washer level and check installation; internal component faults cannot be prevented through dismantling.
Spare parts and service
Visit our partners for spare parts and service
Spare parts
Book a repair
Frequently Asked Questions
Can I keep using a Bosch washer showing —?
Check shipping bolts on a recent installation, redistribute the load and ensure all feet are level on a stable floor. Do not run another cycle until Bosch guidance or service confirms it is safe.
Can I reset — by switching the washer off?
Switching off is a safety step, not proof that the fault is repaired. If the code returns or Bosch classifies it as service-only, do not repeatedly reset the washer.
Does — identify a part to replace?
No. The code identifies a system or condition, but Bosch service should diagnose the exact cause before any part is ordered.
Why should I provide the E-Nr?
Bosch model families and markets can use different hardware and service procedures. The E-Nr identifies the correct appliance documentation.
May I test the sensor myself?
No. Do not remove panels or measure internal wiring, sensors or electronics. Bosch directs these codes to customer service.